Restore or back up a device: Check out the dedicated articles to restore a Ledger Nano S or a Ledger Nano X.New device: Go to /start if you're looking to set up a new device.Set up a new device or restore from a recovery phrase Ledger Nano X Bluetooth connection issues are usually fixed with the solutions outlined here.Ledger Nano X USB connection issues are usually fixed with this article.Ledger Nano S connection issues are usually fixed with our fix connection issues article.Are you still stuck after trying the solutions in our update troubleshooting article? That means there is probably a connection issue, which is most often fixed with our fix connection issues article.- Follow device update/repair instructions.- MCU firmware is outdated or not genuine.Most problems encountered while updating the firmware of a Ledger Nano S can be solved with our update troubleshooting article.We are looking into possible solutions for this. Please choose another fiat currency to display in Settings > Crypto assets > Rates. Australian Dollar (AUD) countervalue: Current AUD rate providers do not have enough liquidity to display a countervalue in AUD.Please update to the latest version of Ledger Live to fix it. Wrong portfolio and graph values: Ledger Live version 2.0 showed incorrect portfolio and graph values for some users.Make sure you use the latest version of Ledger Live and clear the cache in Ledger Live ( Settings > Help > Clear Cache).Wrong portfolio, balance or account value On our status page, you can see whether there is a known problem with our services. Still not working? Please check on the Accounts page which crypto asset fails to synchronize.To solve this, make sure you use the latest version of Ledger Live and clear the cache in Ledger Live ( Settings > Help > Clear Cache). Synchronization error in Ledger Live: This may occur after a temporary outage of one of our blockchain explorers. ![]() Update the Stellar app on your Ledger hardware wallets.Download and install the latest version of Ledger Live. ![]() Learn more Cannot add Stellar accounts in Ledger Live?
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